Website: https://uigod.shop
At UIGOD we provide instant digital delivery of all purchased novels. This Delivery Policy explains how your products are delivered, what to expect, and how to resolve delivery issues.
1. Delivery of Digital Products
All products purchased on UIGOD are digital downloads (EPUB, PDF, or other supported formats). Upon successful purchase:
- You will receive a confirmation email with your order details.
- The email will contain a download link or instructions to access your purchased product.
- Downloads are typically available instantly, but in rare cases, it may take up to 1 hour.
2. Accessing Your Digital Product
To access your purchased content:
- Click the download link provided in the confirmation email.
- If you created an account on UIGOD, you can also access your purchased files via your account dashboard.
- Download links may expire after 7 days, so it is recommended to download your files promptly.
3. Technical Requirements
To use the digital novels, ensure your device meets the following requirements:
- Compatible EPUB or PDF reader installed on your device.
- Stable internet connection to download files.
- Sufficient storage space for the files.
We are not responsible for delivery issues caused by device incompatibility or local technical restrictions.
4. Delivery Issues & Support
If you encounter any delivery issues, such as:
- Not receiving the confirmation email
- Download link not working
- Partial or corrupted file
Please contact our support team immediately at admin@uigod.shop with:
- Your order ID
- Date of purchase
- Description of the issue
Our support team will respond within 48 hours and provide a working download link or alternative solution.
5. International Delivery
Since all products are digital, UIGOD delivers content globally without shipping delays or customs restrictions.
- No physical shipping is involved.
- Access is instant for customers worldwide.
6. Limitations
- Delivery is instant only for digital products. No physical books or merchandise are shipped.
- UIGOD is not responsible for:
- Incorrect email addresses provided by customers
- Spam or junk folder delivery issues
- Internet or device-related download failures
7. Contact Information
For assistance with delivery or access issues:
Email: admin@uigod.shop
Website: https://uigod.shop